REFUND & CANCELLATION POLICY Last Updated: September 10, 2026 At NUVIALLE LLC, we strive to deliver high-quality digital marketing and e-commerce scaling services. Due to the nature of our B2B digital services and the labor-intensive processes involved, we enforce a strict refund and cancellation policy. 1. Digital Services & Setup Fees All sales for digital marketing services, dropshipping infrastructure setups, and consulting are final. Once work has commenced or digital assets have been delivered, fees are non-refundable. 2. Cancellations for Retainer Services For ongoing monthly services (e.g., Meta Ads management), clients may cancel their subscription by providing a written notice at least thirty (30) days prior to the next billing cycle. Failure to provide 30 days' notice will result in the billing of the subsequent month. 3. Dispute Resolution If you believe there has been an error in billing, please contact us within 7 days of the charge at operations@nuvialle-services.com. We will review the claim and, at our sole discretion, issue a credit or refund if applicable.